We’d rather our members tell you what it’s like to have a doctor who knows your family. Here’s what they’ve said, in Google reviews and in feedback they’ve shared with us.

What members say about their doctor

★★★★★
“Signing up for Concierge has been a lifesaver. Dr Peter Moule is approachable, responsive, and genuinely cares. Having 24/7 access and same day visits gives real peace of mind. Highly recommend if you value your time and health.”
Luke A.Google review
★★★★★
“We joined Concierge earlier this year and it’s been a game-changer. Dr Sarah has been brilliant – calm, thoughtful, and genuinely invested in our care. Having her visit us at home when our son was unwell took so much stress out of the situation. The whole team is responsive and kind – it really does feel like having a doctor in the family.”
R J.Google review
★★★★★
“We joined Concierge Medical last year after struggling to get consistent GP care locally. The difference is night and day. We have a named doctor we trust, who takes the time to get to know us properly. When we’ve needed them, they’ve always been available – even visiting us at home the same day when our daughter fell ill suddenly.”
Lucy, OX7Google review
★★★★★
“James is an absolute pleasure to deal with, all the grandchildren love dealing with him, he has so much patience with all of us.”
Member, Dr Rothwell’s patchMember feedback, 2026
★★★★★
“Dr Rothwell is a pleasure. He’s kind, patient and diligent and replies to anything I ask of him very quickly. We feel lucky to have him.”
Member, Dr Rothwell’s patchMember feedback, 2026
★★★★★
“He has a kind and helpful manner, takes his time with us and follows up unprompted with what is going on in our family.”
Member, Dr Rothwell’s patchMember feedback, 2026
★★★★★
“Couldn’t be happier with the service I’ve received from Concierge! Dr Louise and Dr Katie have both been incredible, I feel so well looked after!”
MazGoogle review
★★★★★
“A great family GP. He’s easy to talk to and cares about us as a family. He’s also very quick to respond.”
Member, Dr Rothwell’s patchMember feedback, 2026
★★★★★
“He follows up sometimes when we’re not expecting. That is a good attribute to my mind.”
Member, Dr Rothwell’s patchMember feedback, 2026

Care when you need it

★★★★★
“We called the doctor and they were round that same afternoon. No stress, no waiting around, just calm, professional care right there in the living room. They checked her over properly, explained what was going on, and sorted out treatment on the spot. They even followed up the next day to make sure she was improving.”
John M.Google review
★★★★★
“Concierge Medical go way above and beyond for their patients. They are more akin to family than a workforce. Every single person who I’ve encountered has been warm, friendly and welcoming. Highly recommend.”
Katie A.Google review
★★★★★
“Concierge Medical have been amazing. Always quick to respond, super helpful, and genuinely caring. It’s such a comfort knowing they’re there when you need them. Couldn’t recommend them more!”
Google reviewerGoogle review
★★★★★
“First class service providing excellent professional advice and care. Could not ask for more.”
Member, Dr Rothwell’s patchMember feedback, 2026
★★★★★
“A warm and friendly approach… he has taken care to ensure that the right next steps are taken.”
Member, Dr Rothwell’s patchMember feedback, 2026
★★★★★
“Always prompt in getting back to us… he has always been there to support and assist us.”
Member, Dr Rothwell’s patchMember feedback, 2026
★★★★★
“Great doctors, great nurses, great care!”
Rob B.Google review
★★★★★
“Kind, considerate and very thorough and efficient.”
Member, Dr Rothwell’s patchMember feedback, 2026
★★★★★
“Very helpful, and very good with the kids.”
Member, Dr Rothwell’s patchMember feedback, 2026
★★★★★
“Dr James is outstanding in every way.”
Member, Dr Rothwell’s patchMember feedback, 2026

Google reviews are shown with the reviewer’s first name and initial. Feedback members shared with us privately is shown anonymously.