Our Private Member Services
At the heart of what we provide is high quality, personal General Practice delivered to your home in a caring, professional and discreet manner.
We choose to care for significantly fewer patients than traditional General Practitioners, enabling us to spend that extra time understanding you and your medical needs. As a practice member, you will have unlimited access to the advice, support and reassurance of your own private doctors and the reassurance of our out of hours service for urgent care, providing a 24-hour service, every day of the year. We provide all that you would expect from your GP, delivered in a convenient and timely way. Whatever your health needs may be, we’re here to help.
Home Visits
At the heart of how we deliver our medical care, and with good reason. Not only does it maintain continuity and that personal touch, it saves you the time and inconvenience of travelling and sitting in a crowded waiting room.
Out-of-Hours Service
We provide a private Out-of-Hours service for our members only, providing urgent consultations, advice, and support. This means our members are able to access advice and support from a Concierge Medical Doctor, 7 days a week, every day of the year.
Prescriptions
Repeat or acute prescriptions can easily be arranged at your local pharmacy. And if we’re seeing you at home, we carry a full array of urgently needed drugs dispensed free to our members.
Referrals
Whether you need a local consultant or a Harley Street specialist, our complete independence ensures we’ll always find the best solutions. Our ever expanding network of consultants means prompt access and an assured, very personal service.
Video & Remote Advice
We’re flexible about how you contact us – whether it’s by phone, email, message or secure video link. It also means you can stay in touch when travelling the world on holiday or business.
Second Opinions
When you feel that your concerns are not being heard, or you simply can’t afford to wait, then our experienced GPs will happily take ownership of your health issues, ensuring complete continuity and advocacy throughout your diagnosis and treatment.
Vaccines and Travel
We stock vaccines that are difficult to obtain or often unavailable from other sources. Bexsero (Meningitis B), Zostavax (Shingles), Gardasil (HPV) are available to all our clients without restriction. We also offer a travel vaccination service and anti-malarial medication service, all conveniently arranged at home.
Remote Service
If you reside outside of our normal catchment area, we also provide a remote members package. Remote members have access to all of our usual services other than home visiting. Occasionally there may be a need for an “in-person” consultation, such as a vaccination, these can be specially arranged in one of our consulting rooms.
Tests and Investigations
We can arrange for any test to be discreetly arranged at home, from routine screens to complex investigations, often with results within a day or two.
Private Health Insurance
We have negotiated with HMCA Members to offer discounted rates for private medical insurance cover exclusively for Concierge Medical Practice Members and their families.
Private Nursing Service
Available at your home for dressing changes, wound care, childhood vaccines and help with managing any chronic diseases you may have.
Private Physiotherapy
At home, or even the office, our partner physiotherapists can visit for a full assessment and prepare an ongoing treatment plan for you.
Sometimes it is enhanced medical assistance that you or a relative may require and it’s often difficult to know who to turn to. Or maybe you just want a dedicated health check and advice from your dedicated physician – our Well Person assessments could be what you’re looking for.
Palliative Care
At difficult times, we are available to oversee any medical support that you or a family member may require. We’re happy to work with existing teams and palliative care consultants to offer the medical assistance and support you may need.
Hospital Discharge
Aiding the transition home after periods of illness can sometimes be daunting for you or your family. We manage the medical complications, deal with any medication or pain issues, liaise with other agencies, and can assist in arrangement of extra support at home.
Hospital at Home
There are many scenarios when avoiding unnecessary hospitalisation can safely be achieved with a few days of intensive treatments, including intravenous fluids and antibiotics. We’re very happy to safely treat a wide variety of conditions at home.
Well Person Health Checks
Our comprehensive well person health checks look at all aspects of your nutrition and lifestyle and includes a range of baseline blood tests with rapid results. As well as investigating any underlying conditions, this is a great way to assess your current state of health and help you take steps to improve your lifestyle for the future.
Menopause Advice
Many of our female doctors have a particular interest in female health issues, including the often debilitating and distressing symptoms associated with the menopause. Our home-based service offers you that unique opportunity to spend extra time with your doctor, exploring and understanding your concerns. We can offer detailed hormone profiles, monitoring and investigations as required, together with a bespoke treatment plan of your choice and comprehensive follow up.