Our Private Member Services

At the heart of what we provide is high quality, personal General Practice delivered to your home in a caring, professional and discreet manner.

We choose to care for significantly fewer patients than traditional General Practitioners, enabling us to spend that extra time understanding you and your medical needs. As a practice member, you will have unlimited access to the advice, support and reassurance of your own private doctors 24 hours a day, every day of the year.
We provide all that you would expect from your GP, delivered in a convenient and timely way. Whatever your health needs may be, we’re here to help.

Primary Care
Everything you’d expect from your GP and more. Managing your chronic health conditions, offering advice and support, and just being there when you need us.

Urgent Care
For those acute or serious problems that need prompt attention we will always respond rapidly and ensure the best care you can receive at home.

Healthy Living
Advice, guidance and practical help on living a healthy lifestyle. We are always happy to offer our assistance with health assessments, tests and vaccinations if required.

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Home Visits

At the heart of how we deliver our medical care, and with good reason. Not only does it maintain continuity and that personal touch, it saves you the time and inconvenience of travelling and sitting in a crowded waiting room.

24/7 Advice

One of our doctors is always available 24/7, every day of the year, including the weekends and bank holidays. Advice for urgent problems is always at hand from one of our experienced doctors, so you’ll never need to phone a call centre again.

Prescriptions

Repeat or acute prescriptions can easily be arranged at your local pharmacy. And if we’re seeing you at home, we carry a full array of urgently needed drugs dispensed free to our members.

Referrals

Whether you need a local consultant or a Harley Street specialist, our complete independence ensures we’ll always find the best solutions. Our ever expanding Medical Concierge means prompt access and an assured, very personal service.

Video & Remote Advice

We’re flexible about how you contact us – whether it’s by phone, email, message or secure video link. It also means you can stay in touch when travelling the world on holiday or business.

Second Opinions

When you feel that your concerns are not being heard, or you simply can’t afford to wait, then our experienced GPs will happily take ownership of your health issues, ensuring complete continuity and advocacy throughout your diagnosis and treatment.

Vaccines

We stock vaccines that are difficult to obtain or often unavailable from other sources. Bexsero (Meningitis B), Zostavax (Shingles), Gardasil (HPV) are available to all our clients without restriction.

Travel Health

If you’re in doubt what you may need to to protect yourself and your family, we offer a travel vaccination service and anti-malarial medication service, all conveniently arranged at home.

Tests and Investigations

We can arrange for any test to be discreetly arranged at home, from routine screens to complex investigations, often with results within a day or two.

Private Members Specialised Services

Sometimes it is enhanced medical assistance in the short term that you or a relative may require and it’s often difficult to know who to turn to. For these occasions we can provide 24 hour a day access to our medical support at home, on a daily or weekly basis.

We appreciate every situation is different so please feel free to call us to discuss your exact requirements. We will aim understand your personal needs and deliver a bespoke solution that works for you.

Palliative Care

At difficult times, we are available to oversee any medical support that you or a family member may require. We can be available around the clock if necessary, working with existing teams and palliative care consultants to offer medical assistance and support at times of crisis.

Hospital Discharge

Aiding the transition home after periods of illness can sometimes be daunting for you or your family. We manage the medical complications, deal with any medication or pain issues, liaise with other agencies, and can assist in arrangement of extra support at home. Please contact us to discuss your requirements.

Hospital at Home

There are many scenarios when avoiding unnecessary hospitalisation can safely be achieved with a few days of intensive treatments, including intravenous fluids and antibiotics. Unlike many doctors, we have extensive experience in this area and are very happy to treat a wide variety of conditions safely at home.

Substance misuse & well being

There are occasions when you feel your personal use of alcohol or other substances can get out of hand, impacting not just on your personal health, but on the well being of your loved ones. From home based treatments to bespoke residential care, please get in touch with Dr Karl for a discussion in absolute confidence.

Menopause Clinic

Launching in the Spring, Dr Lucy will be implementing a highly personalised home-based clinic to our members focussing on the often debilitating and distressing symptoms associated with the menopause and other hormone related conditions. Providing detailed hormone profiles and monitoring, together with a bespoke treatment plan and follow up, including both conventional HRT and bio-identical HRT.

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“Can’t believe I have seen two Doctors at HOME in one week one on a Saturday !! Understanding and professional Doctors, from a satisfied client. EXCELLENT SERVICE.”

Mrs I – Chipping Norton